I am a User Experience Strategist, Manager, Architect, and Designer with more than 15 years of experience in delivering exceptional user experiences, building UX teams, and managing the function of user experience for both large corporations and small start up companies.
My areas of specialization include user experience management, user research, conceptual design, user interface design, user experience evaluation, and user experience measurement. I have an extensive background working in many different environments, including within waterfall and Agile methodologies, with global teams and clients, and across the product lifecycle with IT and Product Management teams.
My skills and experience in these areas of specialization include:
User Experience Management
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Build and Manage a UX Function
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Plan and Execute UX Strategy
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Facilitate Organizational User Experience
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Educate and Evangelize User Experience
User Research
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Plan, Conduct, and Analyze Results of Field Studies and Contextual Inquiries
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Create and Maintain Personas and Provisional Personas
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Create and Maintain Process and Workflow Maps
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Plan and Conduct Card Sort Exercises
Conceptual Design
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Perform Business Process Optimization
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Design Information Architecture
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Design and Maintain Taxonomies
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Gather and Document User and Business Requirements
User Interface Design
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Create and Maintain User Interface Design Standards
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Create Paper Prototypes
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Create Low-Fidelity Wireframes
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Create High-Fidelity Prototypes
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Create Interactive Prototypes
User Experience Evaluation
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Conduct Heuristic Reviews
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Plan, Conduct, and Analyze Results of Formal and Informal Usability Test
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Plan, Conduct, and Analyze Results of Peer Reviews
User Experience Measurement
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Plan, Conduct, and Analyze Results of SUS Measurement
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Plan, Conduct, and Analyze Results of Baseline UX Measures
